Services / Work Approach
Services / Work Approach

Work Approach

Globytes provides services and monitoring of our clients' enterprise database environments. We have defined procedures on an hourly, daily, weekly, and monthly basis — to ensure that our clients always receive the highest level of service available in the industry today, and that their systems are always running at peak efficiency.

Hourly Checks Daily Procedures Weekly Procedures Monthly Procedures
Service Activities

Globytes typical service activities include:

Our Cadence

A defined rhythm of checks, reviews, and reporting.

Daily Procedures

  • Check alert log for errors
  • Verify success of backups for every day
  • Tablespace checking for every 8 hours
  • Checking the server file system capacities
  • Verify tablespace, rollback segments, and extents
  • Check on any identified issues and continue to resolve
  • Monitoring all jobs related to production, like:
    • Standby database checking
    • Daily report checking
    • Regular internal jobs
  • Rebooting web servers
  • Reports to the client:
    • Hourly
    • Daily
    • Weekly
    • Monthly

Weekly Procedures

  • Look for issues with objects, extents, and fragmentation
  • Check constraints and primary keys
  • Check indexes for fragmentation
  • Look for security policy violations:
    • Check for unauthorized users
    • Check for unauthorized user permissions
    • Check for unauthorized database links
  • Verify schema consistency between test, development, and production
  • Look at database logs for errors

Monthly Procedures

  • Project performance based upon identified trends (CPU, memory, disc)
  • Tune performance based upon historical system trends
  • Review applications performance with customer
  • Review customer's project status and progress
  • Perform physical storage and memory capacity planning
  • Review all methods for monitoring and maintenance of systems

Want a partner with a disciplined, proven cadence?

Talk to us → All services